I was desperate. I had given up hope. I recorded a two-hour interview with a very important person using my digital recorder, like normal. When I uploaded the file to my computer, I found out the file wouldn’t play and was more than likely corrupt. Five different people (very knowledgeable people) tried to help me, but failed. No one could figure out how to play the file. Then, Eric sent me a message. Skeptically, I sent him the file. In a matter of minutes, he was able to get the audio to play AND he sent it to me in three different formats! I was in shock! When all hope is lost, think again, and ASK ERIC!